Try the following if you receive this error from MySQL while attempting to install phpMyAdmin or configure Ensight

Warning: mysql_connect(): Client does not support authentication protocol requested by server; consider upgrading MySQL

Using command-line tools, run:
mysql -u root -p

Modify root to correspond with your designated root user account. Enter the password you created during setup. Once at the mysql> prompt, enter the following SQL statements:

SET PASSWORD = OLD_PASSWORD('your_password');
SET PASSWORD FOR 'root'@'localhost' = OLD_PASSWORD('your_password');

Windows Problems

If you have trouble getting MySQL 4.1 to run as a service on Windows, please see the article below.

Have a question about Ensight's functionality? Drop us a line using the form below and we'll get back to you with feedback within 24 to 48 hours (or 72 hours on weekends)

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